Archive for the ‘Microsoft Exchange’ Category

MiSync for Microsoft Dynamics CRM and Microsoft Exchange Version 1.0 Released!

Wednesday, November 26th, 2008

Metisc today announced that the long awaited MiSync for Microsoft Dynamics CRM product has shipped. Version 1.0 of the product allows for one directional or bi directional synchronization of Contacts between Microsoft Dynamics CRM and Microsoft Exchange.

The tool works with Exchange 2000, 2003 and 2007 and uses a combination of MAPI and CDO objects to accomplish Synchronization. A single copy can be used to replicate hundreds, thousands or even hundreds of thousands of contacts between Dynamics and Exchange.

Version 1.0 replication places all contacts into a Shared Folder in Exchange. Exchange users should ensure that Shared Folder support is switched on. This is also a requirement if you are using older versions of Outlook or any version of Entourage for OSX as an Exchange client.

Calendaring synchronization features will release in Version 1.1 of MiSync for Dynamics CRM. There is no increase in the cost of MiSync for Calendaring - and existing clients will recieve this funcationality as part of their 12 months complimentary maintenance and upgrades.

Pricing for MiSync is based on the greater of either the total number of Microsoft Dynamics Client Access Licenses in operation, or the total Number of Microsoft Exchange Client Access Licenses in operation.  

Users

USD$

1

668

2

1336

3

2004

4

2672

5

3340

6

3521

7

3705

8

3889

9

4073

10

4256

11

4440

12

4624

13

4808

14

4991

15

5175

16

5359

17

5543

18

5726

19

5910

20

6703

25

7239

30

7776

35

8312

40

8848

50

11060

60

13272

110.

26000

After 110 users, pricing is $26,000 plus US$100 per additional user.

In another bold move, Metisc today announced CRM Neutral pricing. Customers who are using MiSync and who change their CRM system from ASI iMIS to MS CRM or vice versa will not have to relicense MiSync. They can continue to use MiSync and simply replace the backend connectors with the appropriate target CRM module.

For further information on MiSync and on Synchronizing your CRM information with Exchange, please contact Metisc directly at www.metisc.com

MiSync 1.0 for MS CRM & Exchange Synchronization to ship this week!

Monday, October 27th, 2008

Metisc today confirmed that V1.0 of MiSync for Microsoft Dynamics CRM will ship on Friday October 31st. In a surprise anouncement, this will not be a Beta, but will be a fully functional production ready version that includes full one way synchronization of Contacts from Microsoft Dynamics CRM to shared folders in Microsoft Exchange.

Metisc had earlier announced that a beta was expected by the end of October, but sources today confirmed that instead of shipping a beta version, Metisc will be shipping a fully production ready version - with Synchronization limited strictly to contacts.

Existing MiSync users of the ASI iMIS CRM system will need a license upgrade if they are switching to Microsoft Dynamics CRM as a synchronization source.

For further information on MiSync for Microsoft Dyanamic CRM or ASI iMIS CRM, contact Metisc directly at www.metisc.com

Beta 1.0 nears for MiSync for MS CRM

Wednesday, October 22nd, 2008

MiSync, the server side tool that allows direct synchronization between Microsoft Dynamics CRM and Microsoft Exchange Server, will see beta 1.0 release around the end of October 2008.

Beta 1.0 will support the Synchronization of Contacts from Dynamics CRM to Exchange. Synchronization will be conducted 100% server side and will not require any client software to be installed on user workstations. Beta 1.0 will support any Email client that can access Exchange Shared Folders including Outlook, Outlook Web Access (OWA), Entourage for Mac OSX, Kmail for Linux and Evolution for Windows, OSX and Linux.

Metisc will release a followup beta (1.1) planned for mid November that will support updating of Calendars. Up until now, calendars can only be updated if users have installed the Microsoft CRM client for Outlook. This has the drawback of requiring users to be logged in for synchronization to occur. Many customers have shared that their sales teams and executives are not always logged in to the network. This causes problems when Personal Assistants, team members and other staff need access to up-to-date calendars. A typical problem occurs when a Financial advisor is out of the office, and a PA may double book an appointment because the advisor has not synchronized with CRM while out.

The final Beta (1.2) will add support for Tasks and Activities and is expected to be avialable around the end of November.

The fully functional system will ship December 2008 - and Metisc has shared that customers ordering the software prior to shipping date will be eligible for a 25% discount on standard pricing.

For more information, contact Metisc at www.metisc.com

Note: MiSync is also available for the ASI iMIS CRM system. The current version 1.0.6 shipped in May of 2008. If you are an ASI iMIS CRM user in the Not-For-Profit market and wish to see information regarding MiSync for iMIS, then please contact Metisc directly.

Acccessing ASI iMIS CRM using Microsoft Entourage on Mac OSX

Friday, September 26th, 2008

Today Metisc announced its support for accessing the ASI iMIS CRM system by users of the  Microsoft Entourage Email client on the Macintosh OSX platform.

“To date, Microsoft Entourage users on OSX have not been able to access information in their ASI iMIS CRM databases. We now support Entourage users with our MiSync product - allowing direct synchronization of CRM data from ASI iMIS into Microsoft Exchange. Once data is in Exchange, it can be accessed via the Entourage Email client for OSX.” said a Metisc spokesperson.

This support is available now. If you are interested in learning more, contact metisc at www.metisc.com

MiSync for Microsoft Dynamics CRM to release Q4 of 2008

Friday, September 26th, 2008

Metisc today announced that MiSync for Microsoft Dynamics CRM (V3 and V4) will release in Q4 of 2008. MiSync provides true server side replication of contacts and other important CRM information - directly into Microsoft Exchange Server.

The MiSync solution eliminates the need to have an Outlook Plugin. Organizations who do not want the burden or expense of maintaining CRM plugins on Outlook desktops across the corporation will find MiSync an invaluable tool. 

A key benefit of a direct server side synchronization process is that you do not have to wait for an Outlook client to be fired up for Synchronization to occur. In the event that you have external staff who are not in the office, you can be left with users with out of date calendars or information due to workstations being turned off. MiSync overcomes this problem by allowing you to schedule synchronizations to occur at regular time intervals directly from CRM into Exchange and Active Directory.

In addition MiSync allows users of Macintosh workstations running OSX and Microsoft Entourage to access CRM Contacts and other information. To date - Mac users have not been able to access CRM information - by synchronizing Microsoft CRM directly with Exchange, Mac users with Entourage can gain access to CRM data via shared folders.

MiSync for ASI iMIS CRM system is already shipping, the addition of Microsoft Dyamics CRM as a Synchronization Source will be completed in Q4 of 2008. For further information - visit the Metisc website at www.metisc.com

Synchronizing iMIS Members to your Windows Smartphone PDA

Wednesday, September 3rd, 2008

A commonly asked question at Metisc is “How do i synchronize my iMIS members with my Smartphone?”.

Most smartphones are capable of synchronizing their contact information with Microsoft Outlook. So the question becomes, how do i get my iMIS contacts into Outlook?

The easiest and most cost effective way is to use the MiSync iMIS to Outlook and/or Exchange module. MiSync will synchronize your iMIS membership data to your Exchange or Outlook System - and then Microsoft Active Sync will synchronize your contacts onto your Windows Smartphone PDA or your Pocket PC.

If you are using a Palm Pilot or Palm based Treo phone such as the Centro then the steps are the same. Instead of using Active Sync to synchronize between Outlook and your Palm device, you will use the free software provided by Palm and included with your device.

For blackberry users, you can use MiSync to synchronize iMIS to your Exchange server, and then use RIM’s (the maker of Blackberry) Exchange Push tools to synchronize from Exchange to your Blackberry devices.

If you are using a PDA from other manufacturers, then you can check your PDA instructions on how to Synchronize your contacts between Outlook and your PDA. Most PDA phones include this functionality out of the box.

So the next time you want to make sure that you have the latest contact information for your customers at your fingertips, consider using MiSync to do the hard work for you!

Using iMIS with Blackberry Phones and Microsoft Exchange

Friday, August 22nd, 2008

You’ve all seen them. Hordes of smug business people running around with their Blackberrys like they are members of some elite crowd. Dashing off emails and looking like they own the world. Well, just maybe they do! Because how cool is it to be able to get your email and contact information any time of the day, any where in the world? Like totally!

So now have a rabid case of Blackberry envy. You rush out and pick up one for yourself, and may be a dozen or so for everyone else in the office. Perfect - you install the Blackberry Synchronization tools into Microsoft Exchange and in just moments you are up and running. Now your emails are popping up on your Blackberries 24×7 and you are in Blackberry heaven!

Or are you?

Hey, what about my iMIS contacts? My Blackberry is nothing more than a paperweight when it comes to working with my real contacts - those in my iMIS database.

Well fret no more, because Metisc has you covered. Simply install our MiSync software and you can be synchronizing your iMIS contacts into Microsoft Exchange in just minutes. And MiSync deals with the notoriously famous iMIS “Cell Phone Field” issue. With MiSync your Blackberries can be accessing iMIS contacts in minutes. This is a production proven solution that works for MiSync customers.

The elegance of this solution is that it reinforces Microsoft Exchange as your corporate communications hub. Countless businesses are already running Microsoft Exchange and RIM’s Blackberry Synchronization tools. It’s a known standard that works. Both Microsoft and RIM back their products with solid support. So using MiSync to bridge your iMIS system into your Exchange/Blackberry environment makes a lot of business sense. 

So if you are looking for a highly cost effective and simple way to integrate iMIS with Blackberries - consider using MiSync.

Metisc module does CRM to Exchange & Outlook Synchronization

Tuesday, March 18th, 2008

Microsoft Certified Gold Partner METISC today anounced the beta release of its MiSYNC product, a tool that allows users of Microsoft Dynamics CRM and iMIS CRM to automatically synchronize their CRM Contacts with the MS Exchange Global Address List (GAL), and/or the Outlook Contacts folder.

From Outlook users can pull up customer records and effortlessly send emails - eliminating wasted time in duplicating contact information. Both one-way and two-way synchronization of data updates are supported between the CRM database and the Exchange GAL/Outlook Contacts Folder.

METISC also announced the product is a free upgrade to all existing METISC PowerTools users, an addon package specifically optimized for the iMIS market.