iMIS Rumors

Metisc today announces the availability of its MBO’s - A platform independant suite of web services designed from the ground up to allow developers easy access to common CRM functions.

Metisc’s MBO (pronounced embo) middleware allows web site and web application developers to easily create full featured applications that will work on a variety of popular CRM tools. Customers are enthusiastically embracing the platform so as to ensure they are not locked in to a single proprietary vendor. Should your organization later consider switching CRM systems, then your websites will continue to work largely unchanged.

 MBO middleware works with Microsoft CRM V3, V4 and iMIS V4, V10 and V15. If you have licensed ASI’s iMIS iBO.NET framework, then the MBO’s will work with ASI’s iBO’s, plugging numerous functional gaps and providing work around for most known problems with the iBOs. If you are an ASI site and have elected not to license the additional iBO.NET platform, then the MBO’s will connect directly to your database management system.  Additional support is being added for MYOB and Quickbooks - if you are using either of these platforms then contact the developer at www.metisc.com for status on new platform support.

The MBO platform also includes reference connectors to the popular Drupal Content Management System. Drupal powered Content Management Systems can now be fully integrated with either ASI iMIS or Microsoft CRM to undertake a variety of tasks including:

• User Authentication
• User Access and Role Management - Deciding what users can do in the CRM based on their membership type and payment status in your host CRM system
• Self Service update of user profiles
• Query members
• Renew membership (using the correct payment API within ASI iMIS)
• Purchase Products (Allows the purchasing of products defined in your ASI iMIS database)

All website and application developers are encouraged to consider using the MBO platform. For further information contact www.metisc.com

Please note, users of the ASI iMIS database management system should check with their ASI representative to ensure they have purchased the correct number of licenses if you are intending to connect your iMIS database to the internet - particularly if your users will be updating your iMIS database. For further information, read the terms and conditions in your ASI software license. Metisc advises all customers to be compliant with ASI’s licensing schemes.

METISC today announced the release of its PowerTools bundles for Microsoft CRM and for iMIS CRM.

PowerTools for Microsoft Dynamics CRM features the following modules:

• iContact Grabber - Easily grab name and address information from Windows applications and insert them into your CRM system with a click of a mouse or a single keystroke
• iDues - Flexible Dues management and billing services - bringing the power of the iDues product suite to MS CRM users.
• iMail - Integrate MS CRM system with multiple email delivery services including Magnet Mail, Blue Hornet, Premiere Global and more. Also integrate with Fax, Voice Messaging and SMS Messaging gateways.
• MiSync - Synchronize your CRM names & addresses database with the Exchange GAL, Shared Folders, or with your Outlook Contacts Folder. Syncrhonization can be one way push or two way - allowing Outlook users an easy way to access your CRM data.

PowerTools for iMIS supports all previously mentioned modules, and also bundles the following modules, adding substantial value and plugging feature gaps in legacy iMIS installations:

• iFlow - Create custom workflows and trigger events in your CRM. Create your workflows without having to program difficult or complex stored triggers and database procedures.
• iForms - Create your own customized data entry forms for iMIS CRM, allowing you to embed your own business logic within your data entry forms. A valuable timesaver if you have to guarantee the consistency and integrity of the data collected in your iMIS data store.
• iMonitor - Intercept emails being relayed through Microsoft Exchange and automatically update your iMIS database with records of email activities to and from your clients. A huge timesaver for all regulated industries, and for any organization who wants to keep a record of communications in their iMIS database.
• iPrompts - Create customized prompts for your iMIS screens - great for multilingual sites needing to support Spanish and French speaking Customer Service Representatives.
• iRemote - Search iMIS database records without using the iMIS client. Also synchronize sets of data onto laptops so that you can access corporate iMIS data while on the road. Create activities while disconnected and then synchronize them back into the master database when in the office.
• iReports - Create and run custom reports without having to use Crystal Reports. So easy, even a manager can do it!

US Pricing for PowerTools for MS CRM & iMIS CRM is regularly US$1,400 per seat, but a promotional special of US$650 per seat is running until June 30th.

Metisc has recommended that customers using the iMIS database system should check with their local ASI representative to see if any updates to their licensing requirements are necessary. This is not required for users of the Microsoft Dynamics CRM system.